Frequently Asked Questions
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If there is no diagnosis of any severe psychological disorder, counselling will surely help you. If you have been diagnosed to have disorders such as Schizophrenia/Bi-Polar Disorder/Personality Disorder by a clinical psychologist, you will have to meet a Psychotherapist or Psychiatrist or Clinical Psychologist for further treatment.
Counselor will first meet the client individually and spend more time. Family members/parent will be met later for a brief period of time. A general update can be given after the session with the consent of the client if requested by the family member or parent. Our counsellor will try his best to empower your family member/child to communicate the things happened in the session to you directly.
Of course, well-wishers are very important people in our lives. Though talking to them may resolve some issues, there are many limitations. In the busy life of the present, friends and family have their own problems and may not be listening very carefully and unintentionally end up giving advices that may actually prove more harmful than helpful. They may not be able to look at you objectively. They can be biased unconsciously because they have preconceived notions about you. There is a possibility that they can influence you with their personal values and judgments. When issues are complex, they may become anxious and transfer their anxiety to you, whereas a professional assesses you based on scientific knowledge and thus the bias is very minimum and objectivity is very high. A professional will be able to help even if the issue is complex because he is well trained to understand people and possess the skills and qualities to help!
Counsellors help in learning new/different ways of thinking, feeling and behaving to resolve conflicts/problems/losses in everyday life.
Counseling is always voluntary. People should not be forced to go for counseling. Counsellors have respect for Privacy and Autonomy. Counselor will not give their personal opinions in right-wrong paradigm. He may guide the clients on the scientific facts. He will not influence the client by personal values and judgments. He maintains strict Confidentiality. He does not reveal the identities and things discussed in counseling to any other. The Counsellor has developmental and cultural sensitivity and act to avoid harming his clients. The relationship between Counselor and Client will be a professional relationship alone. He does not condone or engage in discrimination based on age, gender, culture, disability, ethnicity, sexual orientation, caste and religion. When he feels that he is not able to help the clients and lack in competence, he will refer the clients to competent professionals. Please see the Our Ethics Page for more details.
The individuals who accept that their own efforts have not helped and seek counseling voluntarily benefit the most! Please remember that counseling is NOT advice giving. Counseling help is not a “quick-fix” solution. It is an interpersonal process between the client and a trained mental health professional. Commitment on the part of the client and their families along with counseling professional bring greater results.
Both professionals often deal with similar mental health problems; however the focus of treatment tends to be different. Psychiatrists are medical doctors with M.D. in Psychiatry or Diploma in Psychological Medicine (DPM) and are recognized to prescribe medicines, specializing in the treatment of mental disorders.
A professional counselor is one who who has the ability to define problems and identify the barriers that prevent them from thinking clearly. The counselor throws light on those barriers and works with the individual’s mental health by working on the thoughts, emotions and behaviours to develop proactive and objective solutions to problems. Psychiatrists and professional counselors may team up together in treatment process for better results for various psychological issues such as addictions, depression and anxiety that require medications.
No. Our Counselors would meet only people having day-to-day issues/emotional issues. Special Educators deal with children with special needs and Clinical Psychologists help people having psychological disorders.
Our counsellors want to understand the client’s emotions through the facial expressions, gestures and tone. So that he can help the client more effectively. In case of chat counselling, Phone/Audio Only counselling, these cues will be missing and the counselling will not be effective.